The star rating you see on the previous page is the average of all the providers who are part of that specialty. All ratings are submitted by actual patients and are verified by a leading independent patient satisfaction company, NRC Health. NRC Health provides the technology to display ratings and comments on our provider profiles and practice pages.
Who receives the survey?
Families are asked to complete the survey and provide comments regarding specific aspects of care. We use this feedback to improve and enhance the care we offer.
What questions do we ask?
The surveys ask families to evaluate how well their physician communicated, listened, and showed courtesy and respect toward them. Results are used to evaluate their overall perception of care and to identify areas for improvement.
Which providers are included in the ratings?
Only Children’s Hospital providers are included in the ratings.
Can anyone complete a survey about a provider?
No. Only families having an appointment with a Children’s Hospital provider may be selected to receive a survey.