Children

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Safety, quality and outcomes

Our safety and quality reports help families and partner providers make the most informed health care decisions for the benefit of their children and patients. We follow the Institute of Medicine's Six Dimensions of Care to structure our quality improvement efforts.

To provide feedback, or for more information on our quality data, email us or call (414) 266-6556.

Volumes and outcomes

As the reputation of Children's Hospital of Wisconsin continues to expand nationally, many families from outside of Wisconsin are seeking the expertise of our Neonatology team for newborn care.

In 2017, approximately 785 patients across four states sought neonatal care from us.

We want our patients and families to have the best care experience possible. To continue to provide excellent care, we ask our guests to fill out a survey rating their care experience. The rating scale ranges from 0 to 10 where 0 is the worst experience and 10 is the best. We strive to achieve a 9 or 10 rating from every patient and family that chooses our care which is represented in the graph below.



The decrease in patient satisfaction scores in Q1 2017 is due to a technical issue.

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Sam's NICU story

At one point, newborn Sam was given a 5 percent chance to live. But thanks to our lifesaving care, Sam's is now at home where he belongs. Watch his story.